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RoSPA's mission is to
save lives and reduce injuries		 Exercising a powerful influence for accident prevention Image: Children
 
  Services for Non-Members  
• Use our enquiry service for road, home, product and Home and Leisure Accident Statistics service
• Visit the Information Centre to use the facilities for reference purposes
• Request a free literature search of the Infocentre’s database of journal article holdings. You may then obtain the full-text of articles for a fee.
   

Information Services for Non-Members

Enquiry Service
The RoSPA Infocentre offers an extensive enquiry service, answering around 400 health and safety related questions every month. Infocentre staff, the majority graduates in Information Science and trained in health and safety, are available during office hours to deal with enquiries.

Our enquiry service covers the following:

  • Road safety
  • Home/product and leisure safety – including tailored searches of the Department of Trade and Industry’s Home and Leisure Accident Surveillance database of accident statistics. Click to find out more about HASS/LASS.
  • Safety education
  • Water safety

You may contact the Infocentre by telephone, fax or email, and we will always aim to answer your question within three working days (depending on the nature and depth of your enquiry). Click to view our full service standards for non-members (Click here to download this document in PDF format. PDF format 89kb). We do not operate a voice mail service, so if you telephone between 9am and 4pm, you will always speak to a person.

Visits
You are very welcome to visit the Infocentre to use the collection for reference purposes. Please contact us in advance to arrange a mutually convenient time. You are welcome to photocopy items from the collection, subject to copyright. Fees will be charged for photocopying.

Literature searches
We will carry out free literature searches for you on health and safety subjects of interest – for example, mobile phones and driving. We will provide you with a list of relevant journal articles, including an informative abstract. You may then choose to order up to five articles in full-text. A charge is made for this service. Please click on Supplying articles to members of the public for further details.

Resources
The Infocentre is unique in that our resources cover all aspects of health and safety: workplace, home safety, road safety, safety education, product safety, water safety and leisure safety. We also have a range of general reference sources and trade/product directories, but if your enquiry falls outside the scope of our resources, we will put you in touch with other organisations or information services that may answer your query.

In addition to the Infocentre's own database of holdings (totalling 26,000 items), the following is a selection of the resources we have on hand to answer your query:

  • Useful websites database - compiled and regularly updated by Infocentre staff, listing over 250 quality websites from the UK and beyond.
  • Safety products – a database compiled by Infocentre staff, listing over 600 safety-related products and 270 supplier/manufacturer details. Products range from drug testing devices and larger sized protective footwear to defibrillators and risk assessment software.
  • Croner CCH – Croner publications in the field of workplace health and safety, environment, safety education, case law and road transport operations.
  • Encyclopaedia of Road Traffic Law and Practice – covers all aspects of road traffic law and practice comprehensively. Reproduces relevant legislation and includes summaries of case law and separate sections devoted to procedure and EU materials.
  • Transport CD – a comprehensive source of international transportation information. Consists of two bibliographic databases, International Transport Research Documentation (ITRD) and the Transportation Research Information Services database (TRIS). Coverage is from 1968 – present.

Please contact the Information Centre in the following ways:
Public Enquiries Helpline: 0121 248 2130
Fax: 0121 248 2001
Email: help@rospa.com

RoSPA is a registered charity: Registered Charity No: 207823
Patron: Her Majesty the Queen

RoSPA Head Office: Edgbaston Park, 353 Bristol Road, Edgbaston, Birmingham B5 7ST, UK
Telephone: 0121 248 2000 Fax: 0121 248 2001 Email: help@rospa.com
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